Hotel Teams at
the Core
Departmental Outputs
F&B
Food Waste Prevention Technology
Menu Design and measure dish footprint
Operational OS&E
Sourcing
Upcycling
Veganism
Front of House
Team member engagement
Guest Experience
Technology implementation
PMS Data
Turndown service
Inclusion in bookings
Guest experience and social impact
Wellness
Non-toxic products
Mental and physical wellbeing
Circularity of OS&E
Experiences
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Maintenance
Utility tracking digitalized
Water Risk prevention
Energy reduction
Energy sourcing alternatives
Painting protocols and materials
Pool maintenance & toxicity
Air quality
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Housekeeping
Circularity of OS&E
Change in suppliers
Product sourcing
Staff Wellbeing
Digitalized communications
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HR
Retention strategies
Cultural change
Learning & Development programs
Pay gap & Gender equity
Modern Slavery Prevention
Local NGO engagement for social and enviroimental actions
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Sales & Marketing
Communication with Impact
Content creation for education
Guest experience and sustainability strategy
Digitalise communications
Inclusive Language and images
Sustainability Business Travel Policy
Manage RFPs ESG requests
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Finance
Measure the impacts, opportunities and risks related to sustainability that affect the assets(s)
ESG Compliance
GRC implementation
CAPEX and OPEX Review
Bottom Line stratgies
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Operations
Green Apple Program
Internal coordination and meetings
Daily reminders and practices aligned with sustainability development
Tracking and management of KPIs
IT
Integrate technology in check-in, risk management, supplier sourcing with sustainability data, CSRD reporting, IoT for water risks, CO2 Tracker, Improve the APP for HSK-Maintenance communications, water leakages control, in-room tech, PMS cloud enacted to utilities software with AI
Legal Department
GAP Analysis
Sustainability-related law compliance
Data management and elaborate documentation to facilitate external audits and assurance
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R&D Innovation
Data about local issues and challenges
Measure local impacts and opportunities
Develop a proactive approach and activism
Maintain strong relationships with local stakeholders with a continued communication to ensure the wellbeing and thriving of locals